Network
IT Operations Manager
Manchester
United Kingdom
Hybrid
Permanent
£65,000
JOB ID
3611468
Job Summary

Job Title: IT Operations Manager Location: Manchester (Hybrid) Salary: £65,000

The Company

We are partnering with a leading UK technology solutions provider that has built an outstanding reputation for delivering innovative services across cloud, cybersecurity, managed services, and digital transformation. With consistent year-on-year growth and a strong investment in technology, the business is entering an exciting phase of expansion and transformation.

The organisation places a strong emphasis on employee development, collaboration, and innovation, creating an environment where individuals are empowered to make a genuine impact. This is an excellent opportunity to join a forward-thinking business where technology plays a critical role in driving strategic growth.

Roles & Responsibilities
  • Define and execute the organisation's IT strategy, ensuring alignment with wider business objectives and future growth plans.
  • Oversee the performance, availability, and continuous improvement of business-critical infrastructure, systems, and applications.
  • Lead, mentor, and develop an internal IT team while managing relationships with outsourced service providers and technology partners.
  • Manage the IT budget, ensuring cost-effective technology investments and optimisation of operational expenditure.
  • Deliver IT projects from inception through to completion, ensuring successful outcomes within agreed timescales and budgets.
  • Drive technology innovation by identifying and implementing new tools, platforms, and processes that enhance business operations.
  • Maintain responsibility for IT security, compliance, governance, and risk management across the organisation.
  • Manage vendor relationships, service reviews, supplier performance, and contract negotiations.
  • Oversee software licensing, asset management, renewals, and cost optimisation across the technology estate.
  • Coordinate third-party support providers and ensure incidents and service requests are resolved efficiently.
  • Manage the lifecycle of end-user devices, mobile technologies, telecoms services, and associated suppliers.
  • Act as the key IT stakeholder across the business, ensuring strong communication and alignment between technical and non-technical teams.
  • Develop and maintain disaster recovery, business continuity, and risk mitigation plans.
Your Skills & Experience
  • Proven experience in IT Management with a strong background leading technology teams and business-critical IT functions.
  • Experience developing and delivering IT strategies that support organisational growth and operational excellence.
  • Strong understanding of IT infrastructure, cloud platforms, business systems, networking, and enterprise technologies.
  • Demonstrable experience managing IT budgets, suppliers, outsourced service providers, and commercial technology partnerships.
  • Strong knowledge of cybersecurity, data protection, governance, and compliance frameworks.
  • Experience delivering complex IT projects and transformation initiatives.
  • Excellent stakeholder management skills with the ability to influence and communicate across all levels of the business.
  • Strong leadership capabilities with experience developing high-performing teams.
  • Commercially minded with strong negotiation and vendor management skills.
  • Ability to balance strategic planning with hands-on operational leadership.
  • Experience within a technology-led, managed services, or fast-paced commercial environment would be advantageous.
Company Benefits
  • Salary up to £65,000 depending on experience.
  • Hybrid and flexible working arrangements.
  • 25 days holiday plus bank holidays, increasing with service.
  • Private healthcare package.
  • Healthcare cash plan.
  • Company pension scheme.
  • Discounted gym membership.
  • Paid charity day.
  • Cycle to Work scheme.
  • On-site parking.
  • Ongoing training, development, and career progression opportunities.
  • Opportunity to join a growing organisation where technology is central to future business success.
This Job Listing Has Expired
Apply for this job

Enter your details below to apply for this position.

Upload your CV
Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
By subscribing you agree to with our Privacy Policy.
Your submission has been received!
Oops! Something went wrong while submitting the form.
IT Operations Manager
Manchester
it-operations-manager
2026-06-04
2026-10-30
Permanent
£65,000
Hybrid
Job Title: IT Operations Manager Location: Manchester (Hybrid) Salary: £65,000