Network
Network Support Engineer
London
United Kingdom
Hybrid
Permanent
£30,000 - £40,000
JOB ID
The Company

A leading managed service provider at the forefront of network technology, specializing in delivering innovative solutions across the Cisco and Fortinet landscape. Renowned for their technical excellence and customer-first approach, they support clients across diverse sectors with secure, scalable, and high-performance network solutions.

Committed to employee growth and development, the company offers structured training programs, sponsorship for industry-recognized certifications, and access to the latest technologies. As part of a collaborative and supportive team, you’ll have the opportunity to work on cutting-edge projects while advancing your technical expertise and career.

Role & Responsibilties
  • Network Support & Maintenance: Provide day-to-day support for enterprise network environments, ensuring optimal performance and security. Configure, troubleshoot, and maintain Cisco Routing & Switching, LAN, WLAN, and firewall technologies.
  • Incident Management: Act as the first point of escalation for network issues, diagnosing and resolving complex incidents efficiently to meet SLAs.
  • Network Projects: Opportunity to assist with Network Consultants and Architects on project work
Your Skills & Experience

To thrive as a Network Support Engineer, you’ll need:

  • CCNA certification (mandatory) with hands-on experience in Cisco Routing & Switching environments.
  • Strong knowledge of LAN, WLAN, and firewall technologies (including configuration and troubleshooting).
  • Familiarity with network security principles and firewall management.
  • Experience with enterprise-level networks and protocols such as OSPF, EIGRP, and VLANs.
  • Strong troubleshooting skills and a proactive approach to problem-solving.
  • Excellent communication skills, capable of engaging both technical and non-technical staff.
  • A desire for continuous learning and staying up to date with networking technologies.
Company Benefits
  • Hybrid working options to suit your lifestyle.
  • Structured training programs and support for professional certifications.
  • Clear progression pathways to advanced technical roles.
  • Exposure to the latest Cisco and Fortinet technologies.
  • A collaborative and inclusive work environment that fosters innovation.
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