We are working with one of the UK’s leading technology solutions providers, specialising in IT security, cloud, and managed services. The business has built a strong reputation for technical excellence and innovation, supported by continued year-on-year growth and multiple industry awards.

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With a strong focus on employee engagement, progression, and professional development, the company offers a collaborative environment where individuals are encouraged to grow their careers while contributing to meaningful transformation projects across the business.

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This role sits within a growing transformation function and will play a key part in the ongoing optimisation and development of the organisation’s Salesforce environment.

As a Salesforce Administrator, you will be responsible for the day-to-day management, optimisation, and continuous improvement of the Salesforce platform.

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Key responsibilities include:

• Configuring and maintaining Salesforce objects, fields, page layouts, flows, validation rules, and reporting functionality
• Managing user accounts, permissions, profiles, and security settings
• Supporting Salesforce users across the business by troubleshooting issues and providing guidance
• Delivering user training and documentation to improve adoption and usability
• Gathering business requirements and translating them into effective Salesforce solutions
• Managing data imports, exports, cleansing, and deduplication activities
• Creating dashboards and reports to support business insight and decision-making
• Supporting automation initiatives using Salesforce Flows and approval processes
• Coordinating testing and communication around Salesforce releases and platform updates
• Identifying opportunities for process improvements and system optimisation
• Working closely with stakeholders, third-party vendors, and developers where required
• Supporting wider transformation initiatives outside of Salesforce when required

• Previous experience working as a Salesforce Administrator or in a similar Salesforce-focused role
• Strong understanding of Salesforce platform configuration and administration
• Experience supporting Sales Cloud, Service Cloud, or Marketing Cloud environments
• Understanding of CRM processes and business workflows
• Strong problem-solving and analytical skills
• Excellent communication and stakeholder management abilities
• Ability to manage multiple priorities independently
• Detail-oriented mindset with a focus on continuous improvement

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Desirable experience:

• Salesforce Administrator Certification (ADM 201)
• Experience working within transformation or change-focused environments
• Exposure to integrations with third-party business systems

• 25 days holiday plus bank holidays, increasing with service
• Flexible and hybrid working arrangements
• Bupa Cash Plan
• Discounted gym membership
• Paid charity day
• Cycle to work scheme
• On-site parking
• Ongoing training and career development opportunities
• Collaborative and supportive working culture