This MSP is looking for an experienced Sales Development Representative ready to step into a leadership position or an SDR who is already mentoring/coaching peers. The role combines hands-on pipeline development and sales outreach with the opportunity to lead, coach, and guide a team of SDRs. It’s ideal for someone who has successfully run their own desk, can handle senior-level conversations, and is confident navigating complex technology or managed service solutions.

• Lead and support a team of SDRs, ensuring consistent performance, professional development, and effective outreach.
• Manage inbound and marketing-generated leads, qualifying them into opportunities or meetings for the sales team.
• Research and profile strategic target accounts, identifying decision-makers, challenges, and business requirements.
• Deliver multi-channel outreach via phone, email, and LinkedIn to book meetings, demos, and events.
• Develop outreach strategies, advise SDRs on messaging, and monitor performance and lead quality.
• Maintain accurate CRM records and ensure smooth handoff to sales colleagues.
• Review team performance, metrics, and progress with senior leadership on an ongoing basis.

• Previous success as an SDR, ideally within technology, digital services, MSP, or SaaS environments.
• Strong communication skills; confident, personable, and able to engage senior stakeholders (CTOs, Heads of IT).
• Excellent market research and commercial awareness to identify customer pain points and propose solutions.
• Experience coaching, mentoring, or leading others, formally or informally.
• Proficient CRM user (Salesforce experience advantageous).
• Comfortable in consultative discussions with mid-market or enterprise organisations.
• Demonstrated career stability and growth mindset.
• Degree is welcome but not essential - attitude, curiosity, and ability are key.
• Familiarity with Sales Navigator, ZoomInfo, or similar market intelligence tools is a plus.

• Clear progression from SDR → Account Manager → Senior Account Manager → Account Director.
• Hands-on leadership opportunities without leaving your sales craft behind.
• Development-focused culture with mentorship and coaching.
• Strategic selling environment with targeted outreach, not high-volume cold-calling.
• Hybrid working with 3 days in the Manchester office, 2 days remote.
• Commission on meetings secured, plus additional incentives for opportunities converting into deals.
• Opportunity for higher salary for exceptional candidates.
• Supportive team structure and ongoing career development.