Job Title: AV Engineer (Crestron, Savant, Lutron) Location: London Salary: £28,000 - £40,000 + £4,000 allowance & van if required
A leading AV integration specialist delivering bespoke solutions for high-end residential projects across the UK. With a team of expert engineers, designers, and project managers, the company works on projects ranging from £100k to multi-million-pound installations, including some of the most prestigious private cinemas and smart home systems in the country. Known for professionalism, innovation, and quality, the business invests heavily in training, development, and career progression, offering a structured training programme to help engineers grow their expertise and advance through the organisation.
- Carry out preventative maintenance visits and provide clear service reports.
- Respond to service callouts - diagnosing and resolving AV, networking, and control system issues on site.
- Support small system upgrades, remedial works, and aftercare projects.
- Work independently as well as alongside other engineers to deliver high-quality service.
- Liaise directly with clients in a professional and approachable manner.
- Escalate complex issues where necessary and maintain accurate job notes.
- Ensure all work is carried out safely and to the highest standard in luxury residential environments.
- Knowledge of AV systems including:
- Crestron, Savant, or other centralised control systems
- Multiroom AV distribution, cinema and surround sound systems
- Lighting & shading (Lutron/Crestron), with Lutron programming experience highly advantageous
- CCTV, video entry & access control systems
- Networking (VLANs, Domotz knowledge a bonus)
- Strong problem-solving and fault-finding skills.
- Able to read and understand technical drawings and schematics.
- Experience with AV cabling and terminations.
- Electrical knowledge advantageous.
- Excellent customer service skills - able to explain technical issues to non-technical clients.
- Team player with the ability to also work independently.
- Eagerness to learn and develop new technical skills.
- Full UK driving licence required.
- £28,000 - £40,000 salary (based on experience).
- £4,000 allowance & company van (if required).
- Ongoing training and certification opportunities.
- Laptop, phone, and tools provided.
- Opportunity to work on high-profile residential projects with cutting-edge AV technology.
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