A multi-award-winning AV integration specialist delivering bespoke smart home solutions to the Prime and Super Prime residential market. With over a decade of success and numerous CEDIA awards, the company has built a reputation for excellence, professionalism, and innovation. They pride themselves on combining technical expertise with a supportive, family-like culture where collaboration, growth, and client satisfaction come first. Projects typically range from £500k to £2 million, working with the latest Crestron, Savant, and Lutron technologies.

• Carry out scheduled preventative maintenance visits and provide clear service reports.
• Diagnose and resolve AV, network, and control system issues during service callouts.
• Support small system upgrades and remedial works post-installation.
• Work both independently and alongside other engineers to deliver high-quality results.
• Liaise directly with clients, ensuring they receive professional and responsive support.
• Escalate complex issues to senior engineers or managers when required.
• Maintain accurate job notes, records, and documentation.
• Ensure all service and maintenance work is completed to the highest standards, particularly in luxury residential environments.

• Strong background in Audio Visual systems, including:
  
  • Crestron, Savant, Control4, or KNX
  • Multiroom AV distribution, cinema systems, and surround sound
  • Lighting and shading systems (Lutron/Crestron), with Lutron programming experience highly desirable
  • CCTV, video entry, and access control systems
  • Networking knowledge (VLANs, Domotz experience advantageous)
• Excellent fault-finding and problem-solving skills.
• Ability to read technical drawings and schematics.
• Experience with AV cabling and terminations.
• Electrical knowledge advantageous.
• Strong communication and customer service skills.
• Comfortable working independently and as part of a team.
• IT literate and keen to learn new systems and technologies.

• £35,000 - £60,000 salary depending on experience.
• Birthday off.
• Private healthcare.
• Ongoing training and certification opportunities.
• Laptop, phone, and tools provided.
• All travel expenses covered (Oyster card provided).
• Opportunity to work on high-profile residential projects with cutting-edge AV technology.