We are partnered with a leading Cisco Gold Partner seeking a Head of Networks to lead its Managed Services network operations function.

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This is a key leadership role focused on delivering high-performance network support across enterprise environments, while driving automation, AI adoption, and operational excellence at scale.

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With strong growth plans in place, this role offers the opportunity to take ownership of a critical function and shape how it evolves.

• Lead the network operations function within a Managed Services environment
• Oversee a growing team of technical specialists and network managers
• Own service performance across SLAs, KPIs, availability, and customer experience
• Drive automation and AI-led improvements across support operations
• Improve scalability, efficiency, and service quality through process optimisation
• Develop and mentor team leaders and managers
• Work closely with senior leadership to support business growth and expansion

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Team Overview

• Technical Solutions Specialists
• Enterprise Network Managers (managing their own teams)
• Current oversight of ~18 people, with significant planned growth

• Experience leading network operations or managed services environments
• Strong background in enterprise networking / infrastructure support
• Proven ability to manage multi-layered technical teams
• Track record of delivering against service performance metrics
• Experience driving automation, tooling, or AI within operations
• Strong leadership, communication, and stakeholder management skills

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If you’re interested in leading a modern, scalable network operations function within a high-growth environment, please apply or get in touch directly.